Welcome to the North East Contact Centre Awards, which recognise and reward achievements of both frontline and support staff that have made North East contact centres the best in the world.

The awards are now in their 12th year and present a fantastic opportunity to recognise the achievements of your team, benchmark against other centres, raise the profile of the contact centre internally and demonstrate to your staff, customers and community alike, that you are committed to achieving excellence.

Everything you need to enter is right here or you can contact us for support. Good luck!

2015 Awards Schedule

27 May – 28 September – Award Entries Accepted

2 July – First workshop to be held at Sunderland Software Centre - Overview of North East Contact Centre Awards application process

15 July - Second workshop to be held at Village Urban Resort Newcastle, Cobalt Business Park - Advanced look at entering North East Contact Centre Awards

20 August – Appointment Only Application Surgery

w/c 2 November – Judges site visits for the Under 250 seats and Over 250 seats award categories

20 November – Awards Ceremony and Gala Dinner to be held with theme – Best of British!

Book a table today

This year’s North East Contact Centre Awards are going to be a right Royal affair! Don’t miss out, book your tickets today for the Awards Evening on 20 November 2015 at Ramside Hall. Tickets are £70+VAT each. The best of British to you!