Welcome to the North East Contact Centre Awards, which recognise and reward achievements of those frontline staff that have made North East contact centres the best in the world.

The awards are in their 11th year and are a fantastic opportunity to recognise the achievements of your team, benchmark against other centres, raise the profile of the contact centre internally and demonstrate to your staff, customers and community alike, that you are committed to achieving excellence.

Everything you need to enter is right here on this website or you can contact us for support. Good luck!

2014 Awards Schedule

7 July – 29 September – Award Entries Accepted
6 August – 1.30pm – 4.30pm Workshop at Village Inn, Cobalt Business Park, Newcastle
7 August – 9.30am - 12.30pm Workshop at Evolve Business Centre, Rainton Bridge South, Houghton le Spring
10 September - 9am-6pm - Appoinment Only Application Surgery 5th Floor Cuthbert House Newcastle Upon Tyne
5/6 November – Judges site visits for the Under 250 seats and Over 250 seats award categories
21 November – Awards Ceremony and Gala Dinner to be held at Rainton Meadows Arena, Durham. Awards evening theme – The Oscars!

Application Surgeries

We are now able offer all applicants the chance to spend some one-on-one time with one of the judges in order to fine tune and enhance your application form. 

To book one of our thirty minute sessions click here

How to Enter
Book a Table

Book a table today

This year’s North East Contact Centre Awards are going to be a delicious treat for all involved – so don’t miss out! Book your tickets now for our Oscars themed Awards Evening on November 21st 2014 at Rainton Meadows Arena. Tickets are £70 each.